Shipping and payment
💳 Payment Options
Choose the payment method that suits you best. All our payment methods are secure, and selected options guarantee maximum discretion.
- Cash on Delivery – pay in cash upon receiving the parcel.
- Bank Transfer – after placing an order, you will receive payment details and a QR code.
- Cash – payment upon personal collection.
- Credit Card – accepted both online and in-store (CZK/EUR).
- Online Payment – via PayPal or Google Pay.
- Installments – available through our financing partner.
🔒 Discreet Payments
The most discreet methods are Bank Transfer, Cash on Delivery, and Cash – your bank statement will not display our shop’s name. For card payments, PayPal, Google Pay, or installments, the statement may show www.sexdolls.cz or the name of the payment/financing provider.
🏬 Personal Pickup
PARDUBICE | Ve Stezkách 163, 530 03 Pardubice
Summer opening hours: July 1 – September 5, 2025
Monday – Friday: 9:00 – 15:00
Regular opening hours:
Mon – Wed: 9:00 – 17:00 | Tue – Thu: 9:00 – 16:00 | Fri: 9:00 – 14:55
Contact: +420 773 540 992
Public Holidays: Closed
🚚 Shipping
📦 GLS Pickup Points
Delivery to your chosen GLS pickup point. Find a GLS location
- Usually delivered within 24 hours after dispatch
| GLS | CZ |
| up to 10 kg | 49 CZK (free over 600 CZK) |
🏠 Home Delivery (CZ)
Delivery directly to your chosen address.
Usually within 24 hours after dispatch.
| GLS | CZ |
| up to 10 kg | 79 CZK (free over 1000 CZK) |
| Cash on Delivery | +100 CZK |
Orders placed before 1 PM are shipped the same day. Delivery on the next business day.
✅ Dolls in Stock
Delivery on the same day or the next business day.
- Showroom – free, available immediately
- Pardubice – free, orders before 1 PM ready the same day
- Toptrans (over 30 kg) – free, 2000 CZK deposit
🌍 EU Shipping
Delivery usually takes 2 – 6 business days. Prepayment is required.
🛠 Custom-Made Dolls
Shipping cost depends on weight.
- Economy + Showroom – free, personal pickup
- Economy + Toptrans – free, home delivery
⚡ Express Shipping (Extra Charge)
- Air Freight + Showroom – within 30 business days
- Air Freight + Toptrans – within 30 business days
We order directly from manufacturers, so times may vary. 99% of express orders are delivered within 30 business days. Price includes customs, VAT, and domestic shipping within the Czech Republic.
📞 Customer Support: +420 606 770 010
✉️ obchod@sexdolls.cz